Privacy Policy

PropertyIQ LLC d/b/a PROPLIVEX  ·  Effective Date: April 9, 2026  ·  Last Updated: July 3, 2026

1. Introduction

PropertyIQ LLC d/b/a PROPLIVEX (“PROPLIVEX,” “we,” “us,” or “our”) operates the website proplivex.com and the PROPLIVEX compliance monitoring platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

By accessing or using PROPLIVEX, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information you provide directly:

• Name and email address when you register or subscribe
• Property address and county information you enter for compliance monitoring
• Payment information processed securely through Stripe (we do not store card numbers)
• Communications you send us via email or contact forms

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns via Google Analytics 4
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, operate, and maintain the PROPLIVEX compliance monitoring platform
• Send you compliance alerts, deadline notifications, and service updates
• Process payments and manage your subscription
• Respond to your inquiries and provide customer support
• Improve our platform through analytics and usage data
• Comply with applicable laws and legal obligations
• Send marketing communications (you may opt out at any time)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Stripe (payments), Brevo (email), Google Analytics (analytics), Supabase (database) — each bound by data processing agreements
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will delete your data within 30 days of your request, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link
• Portability: Request your data in a portable format

To exercise these rights, contact us at admin@proplivex.com.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features of our platform. We use Google Analytics 4 which sets cookies to measure website traffic — you can opt out via Google Analytics Opt-out.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. Children’s Privacy

PROPLIVEX is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of PROPLIVEX after changes constitutes your acceptance of the updated policy.

12. Florida Privacy Compliance

As a Florida-based company serving Florida property owners, we comply with applicable Florida privacy laws. We do not disclose personal information to third parties for direct marketing purposes without consent.